I remember an incident when I was thirty. We were going on holiday to Spain and needed some extra money. Mike, my husband, the father of my three sons, Andy, Garry and David decided to surrender an insurance policy.
Mike and I went to the Prudential office and made our request. The manager was lovely and very helpful. He explained this and that but when it came to the end we hit a problem.
To save time the manager wanted Mike to sign for the cheque before he received it so that when the policy came through there would be no hold-ups.
Where this idea came from I don’t know as I was not that aware of how things worked - but I felt it was the wrong way to do things. We spent some time discussing and arguing and in the end the manager gave in; but he was not a happy man.
The next morning the phone rang and it was the manager with an apology. He told me that when he arrived home his wife asked him how his day had been. ‘Terrible, he had said. Then he told her about the event that took place. He got a shock because his wife told him he was out of order. You tell that young lady, ‘Well done. I would have done the same!’ she informed her husband.
I thanked him and felt quite proud for standing my ground.
Friday, 7 May 2010
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